RESERVATIONS

All reservations shall be governed by these Conditions. You may book to make a reservation for a room
or other Services in advance through the website (www.bookingseeker.com), by telephone
(+923150503510) or in person.

When you request us to make a reservation, you must provide us with your identification information
including, but not limited to, your name, address, contact telephone number and email address.

Your request to us to make a reservation for you will constitute an offer by you to purchase the Services
but whether we accept any such offer will be for us to decide in our discretion. Only once we tell you
that we accept your request for a particular reservation and confirm to you the booking reference, there
will there be a booking. At that point, a binding contract between us for the reservation of a room or
other Services will come into existence.

Instead of making a reservation in advance, you may make a booking when you arrive. If we have
availability of the type of room or the particular room or other Services that you request at that time,
we will accept your request for the booking, although we cannot promise that any room(s) or particular
room(s) requested or such requested Services will be available.

You may request additional nights at the Hotel at any time during your stay. We will use all reasonable
endeavours to meet such a request. If we are able to meet any request, we will accept the request as a
booking and that booking will then form a binding contract between you and us.

A reservation of 4 rooms or more is usually considered a group booking. If you wish to make a group
booking, please contact with our reservations team.

FEES AND PAYMENT

You must give us payment details for any reservation at the time of booking. We will take your
credit/debit card details (which must be valid beyond the date of your intended stay) and you authorise
the use of this card for any sums that become due to us. Unless the booking for the reservation expressly
states that you must pay at the time of reservation or at the time of check in, we will not take any
payment from you.

When you request a reservation and we quote any Rate(s), the Rate(s) will apply only to the provision
of hotel bedroom accommodation unless we specifically state otherwise. However, the Rate(s) will include all facilities which the Hotel has in all its standard and other bedrooms.

Additional charges may apply for other Services including, but not limited to, car parking, meals, drinks,
room service, use of wireless internet access, leisure, fitness or entertainment facilities or activities, use
of any function or other rooms, or any other equipment, services or facilities. We will inform you of
Rates payable for such additional Services on request when you arrive at the Hotel.

CANCELLATIONS

You may change your reservation at any time prior to your arrival. We will use all reasonable endeavours to accommodate your requested changes, although we cannot guarantee that we will be able to accommodate such changes.

Unless you pay in advance for a booking at a promotional Rate, you may cancel a reservation without
charge if you give us prior notice before the earliest check in time we have given you for your reservation,
the notice period is 03 days prior to your booking date., we will refund to you in full any sum (including, but not limited to, any deposit) you paid in advance.

If you cancel but do not give us prior notice of the cancellation of a reservation in accordance with the above
timeframes , we will be entitled to charge you a Late Cancellation Charge .

We may, at any time before you check in, cancel a reservation booked by you in the following
circumstances

The required accommodation and/or personnel and/or other resources necessary for the
provision of the room are not available due to any cause outside our reasonable control. If we
cancel a reservation in such circumstances, we will offer you alternative accommodation of the
same standard or better if it is available. If it is not available or we offer it to you and you decline
it, we will refund to you in full any deposit or other advance payment that you have made to us
for your reservation.

If you have not paid for your stay in full in advance of check-in and you do not arrive by 22:00
on the first day when you are due to stay at the Hotel. In that case, we shall be entitled to re-let your room after that time unless you have notified us in advance of your late arrival, and we have agreed to a late check-in. we will be entitled to charge you a Late Cancellation Charge as if you had cancelled under above rules. We
shall attempt to contact you to inform you of that cancellation.

CHECK-IN AND CHECK-OUT

Check-in generaly is available from 02 pm to 11 pm, and check-out is at 12:30 pm. Early check-in or late check-out requests can be made based on availability.

Guests may be asked to provide proof of identify upon check-in. Acceptable forms of identification are a National Identity Card,passport or driving licence.

HOTEL RULES

You must conduct yourself in a reasonable and responsible manner at all times when on Hotel property
and must not act in any way which may disturb other guests. If you do not, we may ask you to leave the
Hotel and, in that case, you must immediately pay us all sums due.

You must not:

  • bring any animals or pets into the Hotel, with the exception of assistance or guide dogs; unless
    agreed in advance to stay in one of our pet friendly rooms.
  • bring any potentially dangerous or hazardous materials or equipment onto the Estate or into
    Hotel rooms.
  • use any electrical appliances that may set off fire alarm system, such as toasters, mini cookers
    or portable grills.
  • utilise any Hotel rooms to store items (personal or otherwise) which could in our sole opinion
    cause damage to any Hotel room, or be a risk to the health and safety of our staff or property.
  • prevent our management, housekeeping and/or maintenance staff from having access to your
    room as and when required, with housekeeping being permitted full access at least once every
    two days
  • or cause unreasonable disturbance to any other guests or staff.

Hotels will charge you for any and all damage caused by you to any Hotel property during your stay.

All of the above rules will also apply to members of your party and your guests and you shall be liable for
any breach of the above rules by any of them.

If you or your group cause damage or loss of any kind to the Hotel, other guests or their property, you
as the Guest who is making the booking will be responsible for that damage or loss and you shall be liable
to pay to us on demand the amount required to make good or remedy such damage or loss.

If you or your group caused damage to the Hotel, other guests or their property, or otherwise breach
any of these terms or conditions, we reserve the right to:

  • cancel your reservation with immediate effect and (if appropriate) require you to leave the Hotel;
  • restrict access to the Hotel
  • remove your items from the room and the Hotel, disposing of such items in the event that you
    do not collect them within 7 days of removal
  • retain all sums paid by you and/or charge you the full amount of your reservation;
  • refuse future reservations from you and/or refuse you entry or accommodation at any of our Hotels

We reserve the right to decline or cancel reservations made and stays in progress by those who have
previously breached these Conditions (as may be updated from time to time) whether the reservation is
in that name or not.

FOOD AND DRINK

Food and drinks are not included in any Rate(s) for bedroom accommodation and unless we have specifically stated or do state otherwise, we will make additional charges to you for them

If you or any of your party or guests have any special dietary requirements, you should inform us
of them in advance of your arrival. We will use all reasonable endeavours to accommodate those
requirements and, where this is not possible, tell you that we are unable to do so.

COMPLAINTS

We always welcome feedback from Guests and, whilst we always use all reasonable endeavours to ensure
that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you
have any cause for complaint. If you have any complaint about our Services or any other complaint about the
Hotel or any of our staff, please raise the matter with with us we can be contacted by Email : booking@bookingseeker.com